Fix It Plano

With Fix It Plano you can report a needed city repair any time of day straight from your phone or computer.  There is an app available in the app store on your phone, or you can go to the City of Plano Fix It website.


The number to call or text service requests to Fix It Plano is 469-77FIX-IT or 469-773-4948.

Fix It Plano is to be used for non-emergency situations only, if you are reporting an emergency or ongoing crime please call 911.


  Click here to report some common repairs to Fix It Plano online.

  • Creek maintenance
  • Curb repair
  • Potholes
  • School zone flashers
  • Screening walls
  • Sidewalks
  • Street markings
  • Street signs
  • Traffic signals
  • Water leaks

For water emergencies please call 972-769-4160 during regular business hours; for after hour emergencies call 972-727-1623.